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User Experience Design/Research Manager

Shanghai | Posted: 26 july 2019, number: 13657

User Experience Design/Research Manager

The CareVoice 26 july 2019 1683
  • Employment: Full-time 


The Unique Opportunity:

The CareVoice is looking for an experienced User experience research/design manager to join our team. In this role, you will lead research and design for the R&D team, and be responsible for conceptualising and forming product improvements and features. The ideal candidate will thrive in keeping a “6-12 months ahead” outlook in terms of research and trends, and have experience building and managing a small team of researchers and designers. He/She will report to our Co-Founder and Chief Strategy Officer.

Your Responsibilities:

Work closely with R&D, marketing, and the leadership team to manage and conduct research, concept development, and to identify research topics related to our health InsurTech solution.

Design and own an extensible UX framework for CareVoice within your first 180 days on the job.

Own the design and development of the CareVoice UX framework and user personas.

Manage and lead the development of UX deliverables used for product development, including user flows, wireframes, and prototypes.

Mentor UX and UI designers’ day-to-day work, and actively coach them for growth and development.


5+ years in user experience design and/or design research for software

Creative, Empathetic, Humble, and Curious

Strong sense for design and quality: high bar for quality and can take action and drive to ensure optimal customer experience

Knows his/her own data; measures experiences consistently and quantitatively; knows his/her audiences; can influence stakeholders

Self-development skills to keep up to date with fast-changing trends

Experience with building and managing a team of creatives

Experience working in a top-tier design/innovation agency is a strong plus

Experience in start-up or small scale fast growing company experiences is a strong plus

Fluent in written & oral communication both in English and Mandarin.

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The CareVoice
We are a Shanghai-based international company established in 2014, backed by top VC, Asian and Chine...
se healthcare investors. The CareVoice is a health InsurTech company transforming healthcare experience to be more consumer-centric We bring unique mobile-based and data-driven solutions that digitalize healthcare and insurance journey with consumers’ interest first.
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