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Fulfillment Specialist

Shanghai | Posted: 14 may 2019, number: 13427
#13427

Fulfillment Specialist

CloudFB.cn 14 may 2019 58
Line 2
/ Line 11
» Jiangsu Road | 江苏路
Line 2
/ Line 11
» Jiangsu Road | 江苏路
  • Employment: Full-time 

Description

CloudFB is a fast growing B2B eMarketplace and fulfillment platform connecting restaurants, bars, cafes & coffee shops, hotels, specialty retail, caterers, and central kitchens to high quality product suppliers.


We are looking for proactive, detail oriented candidates to join our growing company as a Fulfillment Specialist within our Fulfillment team. This role focuses on problem solving and process improvement and is a key part of growing our business and serving our customers the highest quality products and service across China.


What will you will be doing?


• Collaborate with suppliers and logistics providers to ensure fast, effective processing of orders

• Evaluate current processes, propose and implement appropriate improvements to increase efficiency, automation, and improve the overall customer experience

• Provide professional communication via phone, email and/or WeChat, to customers, suppliers, and logistics partners on status of orders and assist in problem solving to satisfy their order requirements

• Develop methods and reports to monitor, analyze, and improve business outcomes


What qualifications do you need?


• Experience in logistics industry preferred, ideally in eCommerce fulfillment and/or cold chain.

• High attention to quality, ability to develop and maintain consistent standards with logistics partners

• Able to prioritize and balance multiple priorities

• Willing to take initiative and ownership of problems to find solutions

• Effective communication skills, both verbal and written.

• A desire to excel and grow as a person, new opportunities will come as we scale and we want our people to grow with us

• Bachelors degree, preferably in supply chain or logistics

• Fluent in Mandarin and English

Apply now
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CloudFB.cn
We are a Team of Passionate People in Shanghai that is building an eco-system for Food & Beverage of...
global origins. We have a clear vision of the future supply chain model for restaurants, and we care about the small and medium operators. A source of true happiness is good food, in which all great foods can be accessible, prepared and shared with everyone. Only through spreading authentic natural ingredients are when great dishes created and unforgettable memories made. Making quality food available for all chefs is our passion. It is with this passion we work on the internet and data technologies to bring the global food supply at a finger click. With CloudFB.cn, your good food exists through digital bytes, and your food supply chain can be traced from every point. We make it ef
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