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Customer Relationship Manager (CRM) - Fast-Growing Fintech Startup

Shanghai | Posted: 10 february 2022, number: 14872
#14872

Customer Relationship Manager (CRM) - Fast-Growing Fintech Startup

CrossFund 10 february 2022 481
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  • Employment: Part-time 

Description

About CrossFund

CrossFund is an invitation-only, professional venture platform that gives angels broad access to investment opportunities in cross-border, early-stage tech companies in emerging Asian markets.

Founded in 2021, CrossFund matches vetted tech startups with accredited investors & mentors by using AI to assess venture suitability for both startups and angels. We are actively partnered with local incubators and accelerators across key Asian & European markets, and onboard our investors through private angel communities.


Tasks & Responsibilities

CrossFund is looking to hire an experienced Customer Relationship Manager (CRM) responsible for engaging with key customers by building and preserving trusting relationships.

  • Build and maintain profitable relationships with key investors
  • Understand investing needs of key investors and address them as necessary
  • Keep investors updated on latest deals to help drive investments
  • Resolve any investor complaints quickly and efficiently
  • Conduct regular quality assurance surveys to determine investor satisfaction
  • Work closely with Business Development staff to ensure that relationships with new key investors are fostered accordingly


Candidate Requirements & Qualifications

  • Friendly and amicable attitude focused on customer satisfaction a MUST
  • 1-3 years of experience in customer service related field
  • Excellent interpersonal and communication skills.
  • Proficient in Microsoft Office applications a plus











Apply now
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CrossFund
CrossFund is an invitation-only, professional venture collective that gives angels broad access to i...
nvestment opportunities in cross-border, early-stage tech companies in emerging Asian markets. Founded in 2021, CrossFund matches vetted tech startups with accredited investors & mentors by using AI to assess venture suitability for both startups and angels. We are actively partnered with local incubators and accelerators across key Asian & European markets, and onboard our investors through private angel communities.
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