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Business Development Manager

Shanghai | Posted: 22 september 2020, number: 14532

Business Development Manager

CFL 22 september 2020 706
  • Employment: Full-time 


CFL Business Development Manager

Job Description

Main Responsibilities.

1. Customer’s Relationship

  • Develop corporate relationships with customers by means of consultation, follow-up, preparing proposals, service and terms (payment, MOQ, warranty etc.) agreement negotiations, quotations.
  • Liaise with customers to understand their needs and make appropriate recommendations by providing latest updates on new or existing products to maximize sales opportunities.
  • Represent CFL and on the other hand put yourself in customer’s shoes, handle issues in the best interest of both customer and company
  • Provide Sales Trainings on product knowledge and sales features to the customer when necessary
  • Search and develop new accounts in the assigned region: Active and Passive Prospects
  • Handle customers’ requests and enquiries regarding new products and projects (Irregular product line)
  • Prepare and send Company/Product presentations/Product proposal tailored to each customer
  • Manage each customer’s portfolio (Product Range Management), update and maintain CRM (refer to Standard SKU lists, loading database, data on the server). Same for serious leads with positive perspectives.
  • Negotiate quotations with the customer and update them in CRM (refer to standard Price-lists + possible negotiated discount)
  • Financial follow up of each account, credit insurance and payment follow up.
  • Conduct market research by means of communication with the customer and internet.
  • Review the strategy, set sales targets and update Strategy File (according to the assigned region)
  • Organize customers’ visits to the factory, hold meetings, prepare the showrooms and write Meeting Summaries and Action Plans.
  • Coordinate with Customer Service the samples required to develop existing customer and prospect’s accounts.
  • Promote the sales of Stock.
  • Support sales Team in USA and Europe in their sales efforts.
  • Participate in Exhibitions representing CFL.

2. Brand Management (Marketing)

  • Increase CFL brand awareness by means of marketing support, specially engaging on Social Media actions.
  • Increase OEM brands awareness by means of marketing support to OEM clients
  • Communicate with Marketing dept. to ensure marketing materials are up-to-date and on the server
  • Confirm and sign packaging (box, inlay, label…) before the production.
  • Provide technical product information upon customer’s request OK

3. Customer Service Management (Internal)

  • Oversee and supervise Customer Service team communications with customers of the assigned region.
  • Monitor and ensure accurate pricing, service order to customers.
  • Handle incidents, find solutions and troubleshoot problems (mistakes, delays, big quality issues)
  • Work closely with Product Development, to ensure all product information is correct, complete and ready-to-use for Customer Service team and properly input in CRM files.
  • Samples Management  provide exact, correct information to Customer Service team (specs, qty, due date, address) to prepare the samples requested/offered to customers.

The list is non-exclusive of any other activity not listed, but related to the main purpose of the position: sales and market development.

Requirements and qualifications:

  • Graduate in Business administration, Economics or Foreign Trade.
  • 2 years Minimum working experience in Foreign Trade or related activities with focus on market developments or customer relationships
  • Structured with initiative, sales driven and with commercial approach. Team player.
  • Able to work under pressure due in a fast growing company at a very competitive business environment.
  • With international exposure to work in a multicultural environment. (9 nationalities).
  • Willing to live in Jiashan (Zhejiang province) or commute from Shanghai 4 days per week (company transportation), working the 5th at our Shanghai.
  • Chinese Language proficiency, valuated.

Applicants Contact:

Diego Ibeas Lazaro, Sales Director

Apply now
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CFL flooring is the largest exporter of flooring from China. Founded in 2004 by European owners and ...
based south of Shanghai we have consistently built on our story, focusing on our core values bringing innovation, reliability, and flexibility to the market.
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